About Me

Hi, I’m Alex.

I build communities, started one of the longest running coworking communities in the world, write a crapload of words every day, tweet a little too much, coach people to be the best version of themselves possible, can't stop learning new things, and do my very best not to take myself too seriously.

I have one goal: to fill the world with truly excellent collaborators so we can all work together, better.

Because let's be honest...most of us aren't very good at it.

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Alex Hillman

“What is a community, really? How do you know that you have it?”

I’ll start by saying what community is not. 

  • Community is not a place or environment
  • Community is not a particular kind of event (though certain events are better at stimulating the elements of community than others)
  • Community is not a business model (though businesses who understand the communities they operate within and interact with have access to unique economic models that others do not)
  • Community is not a service or a commodity

All four of these things are the most commonly mistaken for community, either as a mechanism or an end goal.

A better question is…what kind of community are we talking about? There’s many different flavors, but the two most common types of communities that you’ll encounter are communities of interest, and communities of practice.

Communities of interest are all around us, and are exactly what they sound like. People who come together around a common interest, and it can literally be anything. Most meetups are communities of interest. Most “tech communities” are communities of interest. Some social groups are communities of interest. They scale very large, can grow quickly, and are relatively easy to recruit for. They’re also the easiest and most common for people to leave, when their interests or focus changes.

Communities of practice are usually a smaller subset of a community of interest. People in a community of practice often find each other within a community of interest. But the thing that draws them together goes beyond the interest…there’s an element of mutual self improvement that pulls them closer together.

Communities of practice take many forms, but they have a few crucial attributes:

  • Trust. People in communities of practice tend to bond more slowly, but also more deeply. When trust is formed, new opportunities and real collaboration is possible.
  • Multi-directional dialogue. In communities of interest, most of the visible dialogue is one to many. Presentations & talks are the primary vehicle for gathering. But in a community of practice, anybody can hold the floor. Anybody can pose a question, or provide an answer. Value can come from anywhere, and discussions can be started by anyone.
  • Visible growth and improvement. In a community of practice, people are working towards some kind of “level up” and in that pursuit, are doing it alongside others who are working towards something similar of their own. The visibility of people growing and improving provides incentive for others to put in the effort (“I want to what they do”) as well as opportunities for anybody to teach from their experience.

For these reasons, communities of practice are generally smaller, and tighter knit. Even if they’re informal, members are generally a part of them for longer.

Swedish scientists have done extensive research on this and they found we first lived in small groups of 20 to 100 people who in any given week averaged 2.5 days for gathering and hunting and 4.5 days on talking. The conclusion they came to from this data was that the brain, the neurological system, and our hormonal systems have had 90,000 years of programming us for talk and collaboration, and only 10,000 years for competition and fighting. source

Two out of the four “happiness chemicals” we’ve evolved to have are only released in the presence of others. Serotonin is the chemical that makes loyalty and allegiance feel good. Oxytocin is the chemical that makes trust and safety feel good.

Back to my definition between communities of interest and communities of practice, you might see that communities of practice are far more likely to create experiences like loyalty and trust.

Without those, collaboration is possible but it’s much harder and brittle.

Hopefully you see how these answers are building on each other 🙂

Many coworking spaces are commodity offerings…at best, a comfortable place to work with a community of interest where the people are interested in working in that place. They may even have professional interests, be it tech or startups or social entrepreneurship.

But these commodity spaces are also the most brittle, because people lack the social incentive to invest and the experience of being invested in by their peers.

Notice that I said by their peers. That’s key. Lots of spaces provide resources from the top, but the spaces that thrive have unlocked something powerful in their members’ willingness to invest time, energy, knowledge and effort into each others success.

Now….you can’t manufacture this. But you can create the conditions for it to emerge, and grow. I think of it a bit more like gardening. You can’t make a plant grow, it has to do that on it’s own. But you can create the best conditions for its growth to be possible.

How to get people more involved in your community without forcing it

This question shows up more and more in my channels, especially from community staff that have been hired and are essentially inheriting a challenge of turning a room full of still relatively disconnected people into a dynamic, interactive community.

On one hand, you’re telling prospective members about how great it is to join a community. But on the other hand, you can’t remember the last time YOU saw members really interact with each other. It might even make you feel a little bit dishonest about your offerings.

As lots of people learn – and often the hard way – it’s not enough to just say the word “community” 100 times a day. You can’t wish that people would interact more. You can’t force people to interact more.

But that doesn’t mean you can’t do anything!

There’s one fundamental that I think plays out across ALL community building exercises: create opportunities for people to talk and discover things about one another that they have in common.

Psychologist Carl Rogers said “that which is most personal, is most universal.”

In simple terms: get people in a place where they can share something personal about themselves and good things happen.

Here are a couple of things we’ve suggested for people who are trying to bootstrap a room of relative strangers into something that looks more like a community. And bonus, this stuff works for breathing new life into already vibrant communities, too! We use both fairly often to periodically rejuvenate Indy Hall.

1 – Everybody has to eat.

Depending on your community, breakfasts, lunches, and dinners might work better but finding a time when people were going to have a meal and inviting people to have that meal together.

During our member lunches, we often let people mingle and chat on their own for a little bit and then warm up the group by having everyone go around and say their name and something about themselves. We pick a prompt question like…“what’s something you recently started learning” or “what’s the best thing that happened to you in the last week” or “what’s your favorite spot in Philly that nobody seems to know about.” These questions give everyone a chance to share something small and simple, learn what they have in common, and there are ALWAYS conversations that extend beyond the lunch.

You don’t even HAVE to provide lunch, just a time and a place for people to bring theirs often is enough to get started. Down the road you can get fancy and try pot luck sharing…but I say down the road because that’s much easier once people are already in the mind/mood for sharing.

Sharing a meal is probably the simplest to execute, lowest barrier to entry, beginner community building event. Don’t be afraid to personally invite people one-on-one. They might say “no” but that doesn’t mean “no, not ever” it usually means “not this time, I’m busy!” or “no, that doesn’t sound especially interesting to me” (which is a clue that you need to figure out what WOULD be interesting to them).

Personal invites are super important – you might be worried about bothering people, but the alternative perspective is people saying “I didn’t know that was happening, why didn’t you tell me!?” 🙂

2 – Group Projects/Activities.

This move is a bit more advanced than a community meal, but works VERY well when executed properly.

There’s sooooo many ways to do it, too. Here’s a couple that have worked well:

  • You could find a local charity that is having a volunteer day, and rally some members to participate in volunteering together.

  • There might be something in the space that needs improving, and your members very likely have ideas for how to make it better. DIY projects are awesome for fixing problems in coworking spaces partly because they can save money but more importantly because they give people a sense of pride and ownership once they’ve played an active roll in making the space.

  • Is there a band or show coming to town that people would want to go to together? Or the opening of a new park, or museum, or other activity? Don’t feel like everything needs to happen in the space. My favorite “hack” is to ask members what stuff they do for fun (movies, music, books, food, sports, etc) and then ask “is any of that more fun when you’re doing it with others?” and when the answer is yes, suggest that they organize a group to do that within the community.

#Repost @jagtalon ・・・ Hiking with #IndyHall peeps

A post shared by Indy Hall 👌 (@indyhall) on

Again the goal with ALL of these ideas is not to get 100% participation in any of them…but to get even a small core group of 5-10 people to come together in a way that you can make visible to the rest of the community…which starts the snowball rolling downhill.

Repeat, repeat repeat!

This last part is SUPER important: the key to success, especially with an otherwise dormant community is, to do it more than once.

Lots of people try something once, maybe aren’t super impressed with the turnout (“it was just a couple of people!”), and decide not to ever do it again. Don’t act like it’s a failure, or else it will be one. In reality, if two people are there it’s a success.

Instead, follow through and next time you let people know there’s going to be a member lunch, talk about the great conversations you had last time to get people interested in the next one. Small successes add up to bigger successes over time, and in a community setting, growth really tends to pick up once you’ve created something contagious.

I really hope this helps lots of people. If you try any of these ideas (or modify them in some cool way) I’d love to hear about it in the comments!

Indy Hall <3 Philly Dev Night Community

Roberto Torres from Technically just shared a really great article about something that I’m really excited about: the Philly Dev Night community finding a home with Indy Hall.

This is notable because historically, we’ve been pretty intentional about not treating Indy Hall as an event-space-for-hire. There are events, of course, but the events are almost entirely for and by our own community. Renting out our space for events might bring in a few extra bucks, but it’d be like coming home at the end of the day to find a complete stranger in your kitchen making porridge, sitting in your chairs, or trying out your beds.

The bears weren’t thrilled to find Goldilocks commandeering their digs (and I don’t think that they’d put their house on AirBnB).

So obviously, Philly Dev Night is different. In the past, we have had a similar relationship with the Philly Cocoa community, largely because it was run by Indy Hall members, but this new relationship with Dev Night has actually made me want to rekindle that connection. Zorn & crew…look out for a note from me soon. 🙂

For the unfamiliar, “Dev Night” is a confusingly named community of people who love making and playing games. I say confusingly named, because you don’t need to be a developer to be a part of dev night. I’ll explain more in a minute.

But I’m especially happy with the article’s intro line:

““Indy Hall celebrates a lot of the same stuff that we do,” said Philly Dev Night organizer Tabitha Arnold.

Because Tabitha’s so, so right. Believe it or note, we didn’t coordinate our quotes with Technically.

Below is a more set of notes that I sent to Roberto about why I’m excited about this potential and what I have learned about the Dev Night community, and some of the important cultural roots and values that we share:

We’ve been friends with a lot of the early Dev Night crew since the start, even before the Game Forge was a thing. Will and Dain from Cipher Prime are longtime friends. Indy Hall was also home to the local chapter of IGDA back in the day, including their annual global game jams. Those meetups were how Flyclops co-founders Jake O’Brien (then an indie iOS developer) and Parker Whitney (then Indy Hall Den Mother) initially met and released their first game together.

As The Game Forge began to come together, it gave birth to Dev Night. A weekly event that really was more of a community unto itself than an event.

I had lunch a few months ago with the Dev Knights – the leadership crew behind Dev Night. They were looking for advice on finding a venue, but knew that their needs just didn’t match most places.

And the more I talked to them, the more I realized why. What they call “Dev Night” is actually three distinct experiences that the Game Forge space made possible in somewhat unique ways….and those experiences made Dev Night difficult to host in a “normal” event space.

One, it’s a place to create together. Creating is in the DNA of the Dev Night community. Every month (and sometimes every week) their game jams were encouraging people to embrace constraints of time and themes to make something new. The Dev Night crew had figured out something that Indy Hall learned a long time ago: one of the most powerful ways to build lasting relationships is to make stuff together. Communities thrive on this particular kind of doing.

Two, it’s a place to share together. There’s an inherently generous nature to Dev Night. Everyone wants to play everyone else’s games. That makes people want to share their games. For feedback and critique. For fun. The built in motivation of sharing what you have – the abundance mindset – is also a big part of why Indy Hall exists the way it does today.

And three, it’s a place to learn together. The foundation of Dev Night was always to help create the game dev ecosystem in Philadelphia that didn’t exist. Will and Dain sunk a lot of their resources into a very forward-thinking objective: to bootstrap what a community that wasn’t there (or find one that was here, but seemingly hidden) and make it visible to newcomers. I literally have notes form when we were getting Indy Hall started that set two objectives: first tell Philly, then tell the world. It felt like we didn’t have the kind of tech/creative community that I crave but saw elsewhere. So we found it, and built a home together.

All of this is to say – the more I heard Jake, Kotaro, Shawn, and Tabitha describe the Dev Night community the more I realized that our communities exist for the same reasons. They didn’t need an event venue, they needed a reliable clubhouse for their club. That’s a very different kind of need, and it’s pretty rare that TWO communities have the potential to contribute to each other in the ways that Dev Night and Indy Hall do.

I’ve already seen the nascent bridge between our communities spark a few times – for some of our alumni like Flyclops it’s kind of a homecoming, and they get to show another community that they’re a part of what Indy Hall has been about for them. And the Indy Hall community has always been playful, but we’ve never had a consistent group of champions for intentional play like the Dev Night community has been.

We’re not forcing a crossover here – that kind of “partnership” doesn’t work anyway, at least not long term. And a big part of me advocating for this was the long term, especially knowing that Dev Night has had rocky footing for the last year or so. They’re important for Philly, and I want them around for a long time.

This is much more than symbolic, I think this is us each bringing our unique strengths as communities to each other with the curiosity for what happens next.

It’s early days for our communities playing together – we’re still figuring some things out – but as you can probably tell I’m optimistic 🙂

If you’d like to meet the Dev Night crew, check the calendar on their website. They have gatherings planned at Indy Hall the first and third Thursday of every month, ranging from creative, inspirational, and educational talks; to nights for playing local homebrew games; to collaborative game jams where you can literally make a game, even if you’re not a developer (and even if you’ve never made a game before, but always wondered if you could).

Welcome aboard, new friends. We’re so glad you’re here!

there’s no such thing as a collaborative space

Every time I read an article about a new “collaborative space” that’s opened, I hear the voice of Derek Neighbors repeating the following:

“You can’t do collaboration, you have to be a collaborator.”

Proof positive, I see a lot of comments like this one that I got over the weekend:


And every week I hear from dozens of community members and community managers who notice the same thing about the coworking spaces they interact with. What’s wrong with so many self-described collaborative spaces that even when they aren’t empty…the people in them barely interact at all?

Soooooo in my latest podcast episode (number 40!!!) I share a story about finding a thriving community in a place that was literally designed to keep people separate from each other. It’s the kind of experience that makes me happy to say “welp, I was wrong about that!”

Give episode 40 a listen now, or save it for listening on your trip home today:

You can listen to the episode on the web now, tune in on iTunes or Overcast.fm.

And don’t forget to share the episode with someone who you think it could help!

Oh, one more thing. Can you do me a HUGE favor? Take a moment to give the show a rating and positive review on iTunes. The show has a perfect streak of 5 star reviews, and 30 amazing reviews. I’d love to see how quickly we can hit 50!

Upcoming Q&A Marathon

In a few weeks, I’m thinking about doing a coworking & community building Q&A marathon LIVE, online.

Would you tune in to participate? Do you have any questions you’d want answered?

Let me know in the comments!

Lets cheers to the next 10 years

Seldom Serious October 7th 5-9pm

I like to start tours of Indy Hall in our art gallery space.

It catches some people off guard, but I’ve learned that the gallery can be an easier place to explain how our coworking community really works, sometimes even better than the workspace itself. We don’t produce art shows so you can look at art on the walls, we produce art shows to connect people with each other.

Some of our best examples include massive group shows – ones where dozens of people all riff on a shared theme or a set of constraints. Others are shows where artists riff on each other, like jazz improv performance, even borrowing inspiration across mediums by turning written words into visual art.

Can you can see why I start in the gallery? Every day, all throughout Indy Hall members achieve things that would’ve been much more difficult without the shared momentum and resources of the community they’re a part of. 

Desks just don’t really tell that story. 

Our solo art shows are something special.

A handful of times, we’ve broken form and done a show that thrusts one artist in our community forward.

Calling these shows “solo” might be misleading. A solo show focuses on a single artist, but it happens because of a lot of people. One person might be in the spotlight, but the reason we do these solo shows is to celebrate. To bring people together, around that person.

“This was the first time I truly felt like an artist. And I wasn’t icked-out by that. I was owning it. I had students coming up to me, wanting advice on how to hone their style and make it. I was on a cloud bopping around hugging and shaking hands and sipping punch.

Everything about the night felt so right to me. All of the fear I had about not having enough “personal brand” to create a “show” … well I did, and it came together naturally and, to me, it told the story perfectly.

Not to be dramatic, but this was an overwhelming experience of support. By the time the show was hung, I was so tired and so excited and so grateful.”

-Kelsey Stoler

I’ve always seen these shows as more like chapter markers for people in our community.

People like Saul Rosenbaum.

I’ve known Saul since before we had signed a lease on the first space for Indy Hall.

Saul and I connected as fellow independents back in 2007. We both made websites for clients. We both liked learning and playing with new technologies. Saul was already a fixture in Philly’s creative & technology community for a while before I showed up on the scene.

So there’s a special excitement for me, personally, that we get to celebrate Saul in Indy Hall’s new gallery, in our new home at 399 Market Street.  

Indy Hall has given me the ability to watch many people transform. The most remarkable transitions aren’t always the most drastic. It’s one thing to change what you’re doing entirely, to press the reset button. It’s another thing to find a better way to do of whatever you were doing before.

In people like Saul, I’ve gotten to see both of these kinds of changes simultaneously. From a veteran web designer, to one of the most prolific artists I personally know. From a quiet creative, to someone who celebrates each piece of work, even if the celebration is the small simple act of smiling and finishing a cup of coffee.

And in addition to celebrating the culmination of this body of work, we’re also celebrating the launch of a new book featuring Saul’s work! In collaboration with Indy Hall’s own independent publishing duo Amanda Thomas and Christine Neuleib of Lanternfish Press, and with supporting literary talent from my dear friend and colleague Adam Teterus, Saul has published a coloring book titled “Other Worlds” that will be available for purchase at the show!

Another launch. Another collaborative production between talented friends.

That’s what Indy Hall does best.

We have a lot to celebrate, so I hope you can be here.

Saul is in the spotlight for this show as we highlight over 200 individual pieces of artwork from his collection…most of it priced between $30-80, so almost everybody can afford to take something home.

You read that right, over 200 pieces. And that’s whittled down from his entire collection.

Having this as the first show in our new space is perfect: it’s all about celebrating something that’s taken a long time to get good at, while simultaneously creating an entirely new experience.

Come by 399 Market between 5-9pm to enjoy that experience with us. Members, friends, neighbors, and families. Share some space, share some time, share some laughs and smiles, and revel together in Saul’s night.

Help us make this house a home.

If you’ve been following along over the last 18 months, you know that we’ve put in a ton of work to make Indy Hall’s transition into our new home as smooth as possible.

But any move, no matter the size, happens in stages: There’s moving into the new place, and then there’s making that place feel like home.

At Indy Hall, there are two ways that everyone can help make our place feel like home:

Contribute to the places we share

We could have easily covered every wall in our new space with the art of our members, but instead we chose to hang a much smaller collection, and leave lots of room for the future of our community to fill in together.

Because it’s one thing to have art on the walls. It’s another thing to put art on the walls.

Just because a piece of art is in one place doesn’t mean it needs to live there forever. Very few things at Indy Hall are permanent. That’s important, and on purpose.

You don’t have to create art to contribute. Pick a space you want to make nice for yourself and the people around you. Pick a project and invite people to join you in working on it. Ask if someone is already working on something you’re interested in, and see if you can add to it.

Spend time together

Indy Hall is a club with a clubhouse. Whatever we spend our days working on, we’ve chosen to do it alongside each other.

Sometimes the time we spend together is brief and focused. Other times, it’s relaxed and casual. Sometimes it’s about work, sometimes it’s about our personal lives.

No matter which you crave, I believe you’ll find both on Friday night.

Come by 399 Market between 5-9pm to enjoy that experience with us.

The first of many, many more in our new home.

what’s next at Indy Hall? let’s find out.

For the last 15 months, I’ve been sharing various parts of the most crucial communications that I’ve sent to the Indy Hall community as we organized around and prepared for the biggest move of our 10 year history.  Below is the latest, which I sent today, 1 month into our new space.  The future is bright, my friends. I can’t wait to see what comes next, because I know we’re gonna do it together. <3

Happy Monday, gang. And welcome home. 🙂

Over the last few weeks, folks have been asking…. “okay Alex, we moved. Now what?”

I have finally caught my breath enough to start communicating a useful answer. And as a first step, THIS WEEK I’m hosting a series of discussions (in person and online) to help us begin charting our course forward together.

In these sessions I want to hear from YOU about the things we want to see happen in our community, and in our space. We’ll be taking notes so we can share between the sessions, and with anyone who is unable to attend.

Both sessions will be broadcast on Crowdcast so you can participate remotely, and because now that we’re not planning an epic move we can put some of that energy into stuff that more efforts to brings our remote community together in new ways.

Let me say that again:

Remote coworkers, I reeeeeeeally want you to be a part of this conversation.

These two conversations aren’t meant to be “definitive” – they’re the beginning of a conversation, which I’ll explain a bit more about in this email.

Both sessions will take place (in person) in the gallery.

Oh, and you don’t need to come to both sessions! The structure will be the same in each, we’re just setting up two times to be able to include more people.

Now, for a little bit more detail about what this is all about.

We moved. Now what?

Right now, here’s a glimpse at some of the things on our more tactical todo list:

  • This week we will finally move Mike Jackson’s mural – and could use a hand doing so!
  • Beginning to curate art on the walls – we have so much art, in so many more styles, from SO many members that we can find homes for them to be enjoyed.
  • There’s still some unpacking to do, and finding homes for things. But we’re in the home stretch!
  • We purged a LOT in the move, but a few things snuck into boxes that we can toss out.
  • Power cables and trip-covers still need to be installed.
  • A little bit of baseboard trim still needs to be installed.
  • A few more loose wires need to be tidied up in the phone & conf rooms.
  • The phone rooms need to finish being built out (better work surfaces & lighting).
  • Plants get homes – and a gameplan for caretaking!
  • Figure out what furniture/storage we still need to keep things organized and tidy, without inviting more clutter.
  • A revamp of our public website to better represent who we are, what we do, and all of y’all.
  • …etc

All in all – the remaining effort is to finish tidying and help put things into place to KEEP things tidy and organized.


I’ll be honest – I’m STOKED for this initial list to be completed. I’m stoked for us to feel like the move is “completed.” I also know that “completed” is relative because Indy Hall is always in motion, always evolving, always improving.

That’s part of what has always made this place special.

But what excites me the most is having the freedom to plan for the long term, instead of just reacting to the short term.

  • What do we want to be doing 1–2 years from now?
  • What about 5 years from now? What about 10?

Once we start to answer THOSE questions, we can start thinking about how this community and our space can evolve to support that over the coming years.

Today, I want to give you an idea where my head is and has been.

A month ago – to the day! – we began the process of moving from 22 N 3rd Street to our new home here in Suite 360 on Market Street. We had help in all of the places we needed it. We were ahead of schedule at every turn.

And most importantly, we were able to be set up the following Monday for a productive work day. That was the goal, and we nailed it. I can honestly say that I’ve never seen a move as large and complex as this one go so smoothly.

Amazing job, gang. Amazing.

And I, for one, feel relieved. Well, kind of. I spent basically ALL of the last 18 months communicating about a specific goal in mind: the move. We had a hard deadline, one that was out of even my control. Y’all probably got sick of hearing about the move, the move, the move. 🙂

The good news about that shared goal is that we rose to the occasion! Yes, we still have some unpacking to finish, and some projects to complete, but we moved.

Ironically, since the move, I’ve been more overwhelmed than I was before it. Weird, huh?

You’ve probably seen it on my face if you’ve seen me in person. I’ll spare you the gory details (unless you want to know you can ask me in person or on Slack and I’m happy to share) but for me the last month has been full of unexpected time-sucks.

These time sucks – and if I’m being totally honest, a bit of burnout – have made it hard for me and the team to do some very important things like communicating with y’all about post-move plans, and what comes next.

As we slide across the finish line of moving and unpacking, it’s so so so important that we re-open those communication channels to 100%.

That begins today.


We made it. We’re here. Let’s not forget WHY we’re here.

This excerpt from a post I wrote last summer is ringing especially true for me right now:


Indy Hall has gotten physically bigger by adding more square footage over the years. But sometimes, it’s hard to remember that our community created this place, not the other way around. This place – the walls and the pillars, the desks, chairs, power, and internet – are relative commodities.

What’s irreplaceable is the relationships that form between people in this community. The support and inspiration we give each other. The generosity and excitement that comes from doing something we never knew was possible. The trust we all place in each other to help make each day just a little bit better than the last one.

So long as we keep our priorities and our values in view, I’m 100% confident that we only stand to become the best version of Indy Hall we’ve seen yet.

It’s super easy to get stuck in the tactical details (and don’t get me wrong, those details DO matter). But we know better.

One of the things I’ve noticed throughout this move – and felt very personally – is that when everything is new and different, it’s the tactical details that are also the most visible and potentially create the most painful problems.

In my experience, these problems are solvable. This fact is doubly true in this community, because we’re such an incredible collection of problem solvers.

We’re starting from a better baseline

One of the things that I never really grasped until the last few weeks is how crappy our old building really was.

Like, objectively, crappy. But we made it work.

As a community, we put SO much work into just making our old space workable.

  • Sometimes it was inventing makeshift solution to solve a problem.
  • Sometimes it was a collective effort to do a task.
  • Sometimes it was a creative veneer to help cover up unsightly imperfections in the building itself.

In all cases, it was extra work just to achieve a baseline. That’s 100% true.

The silver lining was that it turns out, solving problems together almost always brought us closer together, almost in spite of the pain.

That’s always been our edge: not how nice our stuff is, but how nice we are.

Our new space is different. But we aren’t.

There’s no splitting hairs – our new spot is different. I don’t need to list the ways. Anywhere that wasn’t 22 N 3rd was going to be different.

There are probably differences that you really, really love.

There are probably differences that you’re unsure about, especially if it’s something that hasn’t been done (or started) yet or something we just haven’t figured out yet.

Now, remember what I wrote last year:

…it’s hard to remember that our community created this place, not the other way around. This place – the walls and the pillars, the desks, chairs, power, and internet – are relative commodities.

Fast forward to today.

Almost every aspect of our new space was drawn from the community focused on designing the space to solve problems. Is it perfect? Of course not, but like I said before, it’s a better baseline.

The one thing that most certainly didn’t change when we moved a month ago is who we are – a group of people who give a damn about each other, about the things we share, and about doing whatever we do today better than we were doing it yesterday.

This is the most important time – ever – to remember that fact.

The true definition of JFDI

When I got the letters JFDI tattoo’d on my arm, it pre-dated being any kind of Indy Hall mantra or motto…let alone a sticker 😉 It was more of a reminder to myself than anything else. But a reminder of what?

JFDI isn’t “Just Fucking Do Everything” or “Just Fucking Do Anything”.

JFDI is “Just Fucking Do It” – where “It” is the thing that you know is right, and even if it’s hard or uncomfortable you do it anyway.

The first 30 days of JFDI feel different from the first 2 years of JFDI which feel different from the first 4 years of JFDI.

JFDI isn’t a singular action. It’s a different way of considering what’s in front of you.

When I JFDI, I’m trying to be thoughtful about how my time is spent because I’m in this for the long haul. JFDI is my strong personal reminder: Be patient. Stay humble. Play the long game.

At Indy Hall, JFDI happens best when we do it together.

In that context, the little things that on the to-do list above seem a lot less overwhelming. So as we start planning out the next few months, I want to put some work into the bigger picture of “what comes next” and in order to do that…I need to hear from you.

We did something similar last summer and it was HUGELY productive, helping me to understand a wide set of perspectives and make sharper decisions that led us to our new home.

You even read my recaps of those discussions from last summer – I already have and plan to read them again.

Let’s kick off these discussions on Thursday

If a lunchtime session is easier to fit into your schedule or if you’re already at Indy Hall during the day, please join us in the gallery space from 12:00pm-1pm on Thursday Sept 22nd.

If after-hours is easier, we’ll have a second session on the same day from 5:30–6:30.

Even if you don’t have anything specific that you want to say or talk about, I’d encourage you to try to attend one of the sessions either in person or online via Crowdcast.

My door is always open.

I also know that for the last month, me looking tired or stressed out hasn’t made me the most approachable.

But honest to goodness, this community means the world to me. You don’t need to wait for a special event to come talk to me, or Adam or Sam or Sean.

I will always, always, always make time to listen. The worst case scenario if you ask is that I might ask for a little time to clear my head so I can give you my full attention.

Finally, I know that taking ANY time out of your day is asking a lot, so your willingness to attend and participate does mean so much to me.


What JFDI really means

Spotted this perfect quote from Indy Hall alumnus and longtime badass, Kelani Nichole.

“Just fucking do it.

Find a sustainable means to get your ideas out into the world.

Skirt the institution until you can infiltrate.

Don’t imitate, there’s no point. Competition is useless, collaboration is everything.

Be humble, learn from mentors and get used to the fact right now that you will not be compensated for your time in the short-term…the art world is a long-term labor of love.”

Whatever your work of art is – big or small, personal or professional, creative or technical – this is how to get it done.

Nearing the end of construction…

If you’ve ever been a part of a construction or renovation project, you know that there’s an “arc” of how things appear to be going.

  • Right after demolition, once everything has been stripped away and cleaned up, you start to see the real potential of what’s to come
  • Then you get into the actual build out work…where for a good long while there’s just enough “structure” to show you where things are headed, but not quite enough detail for it to look complete. During this period things seem to perpetually look messy and terrible.
  • Then, as you get into the last 10-15% of finish work, it starts to feel real again.

That arc is an emotional rollercoaster for the uninitiated. It takes some patience and confidence to see the things that are off and fix them while letting other things come together over time.

Indy Hall crossed into that final part of the arc this past week.

2 weeks ago I walked the space with our electrician and realized that the lighting pattern that had been proposed just didn’t make a lick of sense. Luckily, I had pushed the engineers to design the power system itself to be flexible, and over the course of a few hours we adjusted the placement of our lighting fixtures. If we hadn’t caught that at the last minute and just let things go, it would’ve looked awful.

The new version we came up with in those last few hours is SO much better than anything we could’ve come up with in a CAD drawing. Being in the space, walking the floor, feeling the natural light and how the fixtures would look and feel in physical space made the world of a difference.

This past week, the flooring went down. The kitchen cabinets and appliances were placed. Doors were hung and glass was installed. And less than 30 minutes before over 100 people gathered in the new space for our first Town Hall inside it together, a dozen pieces of art were hung and the first splashes of color were painted on the walls by our members.

But more than anything, it was having those 100+ members and friends in the space together that made it truly feel real. That’s when I knew for sure that we’d done it right.

Over a year ago, I asked our community “What is the future of Indy Hall?” and reminded everyone that WE get to decide.

And we have decided. The future looks bright – literally and figuratively.

Chris Morrell “snapped” these Photosynth 360 degree interactive panoramas below. You can see that there’s still some work being done, but for the first time we really get a sense of what we’re working with to make this place feel like home.

If you want to see visit Indy Hall one more time at 22 North 3rd Street, this month is your last chance.

Because on Monday, August 22nd, Indy Hall’s new home will be buzzing with life. We’ll see you there.

This post is part of the thread: Future of Indy Hall – an ongoing story on this site. View the thread timeline for more context on this post.

Proximity & behavior in coworking spaces

As a rule I try not to link to FastCo and instead to the original research that they synthesize.

But this article and the research it’s based on are very relevant to my readers interested in community & shared spaces.

The design of the research seems to be about ‘toxic people’ but it’s really about how behavior is contagious, the impact behavior has on people within a certain radius.

In the context of coworking, it’s less about people being fired or quitting but instead ending memberships prematurely, or simply disengaging from the community and (which is a net loss for both the community and them).

The study doesn’t talk about how this works in the other direction I’ve personally seen this effect cut both ways – “bad behavior” left unchecked sets a bad example (sort of a social variation of broken window theory) but supportive, generative behavior is also contagious.

“Policing” culture doesn’t work – but leadership by example matters a LOT. Too many band-aid solutions make the problem worse in the long run, not better.

My approach has always been to do as much as we can to mitigate and reduce “bad” behavior (a mix of design principals and communication that lend to self selection) while encouraging the good.

I’ll be reading this research a few more times to see what I can draw from it and will share more specific ideas as they come together, but would be curious if others have examples of what they’ve done to curb “bad apples” and encourage contagious good?

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