Technically Philly Q&A

If I had to pick the lead-in to be used on every piece of press I get from today until the day I die, it’d be the lead-in that Chris Wink wrote for my Q&A on this past Friday’s edition of Technically Philly.

Alex Hillman partied last night.

TP‘s been keeping track of my antics for their entire lifespan. Geoff has said, “Technically Philly is our Rolling Stone” and I couldn’t agree more. Fact is, I’m beyond thankful for ALL of the press that’s helped tell my stories over my entire career. But TechnicallyPhilly’s coverage continues to be the most meaningful coverage to me.

After 50 posts during the lifetime of TechnicallyPhilly, Wink and I shared an hour talking about the past, present, and future as TechnicallyPhilly posted numero 51, a look at my worldview of Philadelphia these days.

Some choice pullquotes:

People in Indy Hall have stepped up into roles in Indy Hall and elsewhere. What’s interesting about creating a place where the services are not the core function is that it’s a blank canvas to do whatever you want to make of it. That creates a self-selecting group of people who aren’t going to wait for other people. It’s a pretty powerful engine.

I haven’t been counting lineage, but we’re finding leaders training and mentoring new leaders…. All these people who were coming together or getting closer four years ago are still here making Philadelphia a better place.

We’re still doing it our way. The DIY way and we have the ‘just get it done attitude.’ I’m proud of it.

You talked about Philadelphia needing to outpace other cities, when really, I want Philadelphia to out-last other cities.

As communities scale, fragmentation is not a bad thing.

Indy Hall, in four years, will touch more people’s lives. I don’t know what that means yet.

Philadelphia will always be home, but I know my future will involve being somewhere else for some time.

I have fallen in love with Philadelphia. I didn’t love it four years ago. I liked it enough to give it a shot, but now I genuinely love being here.

Read the whole she-bang on TP.

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A Hall Pass for Bureaucracy –
Code for America Philadelphia

I haven’t really had a chance to talk much about Code for America since the team was in Philly. I won’t go into what the program is or how it works, because frankly I don’t think I can do a better job than their about page. But I really enjoyed having the CFA fellows in town earlier this year.

Every interaction with them was thoughtful, interesting, inspiring, and fun.

While I was excited when I found out that Philadelphia was one of the pilot cities for the new program, I was admittedly dubious. Realistically, how effectively could this group glean enough information and insight in <30 days (28 days, since it was February), then leave Philadelphia and build something that citizens and the city will find mutually useful. It’s a pipedream. A pretty pipedream. The reality of the work product is still to be seen.

After the team had left Philadelphia at the end of February , I had a chance to think about the process we all went through and realized soemthing.

I don’t think the “thing” that the Code for America fellows build, or how it’s used, is the most valuable result of the program. 

A Hall Pass for Bureaucracy

When I first heard about Code for America, what intrigued me the most was the concept of a “bolt-on” group of individuals who ultimately have to abide by the rules of operating within government and the civic ecosystem, but at the same time, are given a bit of a “hall pass” to move through the layers of bureaucracy.

The ability to jump across the silos of the institution, and to interact with genuine interest and intrigue across the entire spectrum of individuals with civic interest, from “Joe six-pack” through Mayor Michael Nutter and his staff.

I could be premature on this, but I think that the “hall pass” seems to be the magic of Code for America.

The vantage point and perspective the experience gives the fellows seemed to be unique, and I appreciated hearing about the experince from them. But it left something else behind that I hadn’t expected.

Hansel and Gretel Left a Trail of Breadcrumbs

Intentional or not, the Code for America fellows left a “breadcrumb trail” through the city to individuals, departments, and institutions that are ripe for being “hacked”. Not in the nasty LULZsec way, but in a really positive, civic way.

Since February, it’s felt easier to navigate through the same layers of bureaucracy and silos of institution, to find somebody who welcomes a citizen with benevolent self-interest. I now have a short list of people and departments that I have a pretty strong degree of confidence that if I approach them, I won’t be met with the usual, “What do you want?”, and instead a genuine interest, “What are you working on? Oh…that’s cool! Anything we can do to help? I bet somebody else around here would think that is interesting”.

This is anecdotal, but something I’ve seen for myself, but I’ve seen others experience as well so it’s not just me.

It’s also not a 100% transformation. There’s still plenty of “What do you want?”, still effective at getting in citizens’ ways. Still effective at getting in their own ways.

To be fair, I think that Philly was already on its way through a transition. There’s an interesting new guard of leadership, even if not all of the leadership is new. But Code for America helped heat-map where it’s happening the most. There are hot-spots, places where people like me, the citizens with a benevolent self-interest and a desire to see Philly totally kicking ass, can concentrate our efforts and see the greatest affect.

I think that the CFA process helped prime the pumps for the continued development of a new style of trusting relationship between city hall and citizens. Something that Indy Hall in particular is really good at, and we’ve been recognized for.

“Civic Fusion”

Jeff Friedman has quickly become one of my favorite people that works in City Hall. A paraphrased quote of his made it into a recent bit of press on AOL’s Travel Blog. Jeff’s title, according to this Flying Kite piece about Code for America’s 2012 reprise in Philadelphia, is Manager of Civic Innovation and Participation for the City of Philadelphia. I’m not exactly sure how Jeff describes this, but based on the projects I’ve seen him work closest with – not notably Code for America and the Open Data Philly initiative, are great examples of what he calls “Civic Fusion”. I’m going to try to break down his term into something that sounds less like a Vitamin Water flavor (hat tip to my #whyilovephilly co-conspirtators for that reference).

Remember how I talked about Code for America as a group of citizens that can easily “bolt on” to the civic infrastructure? Imagine if that became the rule, rather than the exception. Imagine if, when a group of citizens was working on something that would bring some form of benefit to the city, there was a known operating procedure for the city standing along side them and simply say “this is a good thing”.

Maybe a press quote. Maybe a public “thumbs up” from our Mayor or another appropriate government official. A vote of confidence from city hall goes a LONG way.

Even better, a genuine interest from government employees to be involved in these civic activities, not necessarily as a government employee but as a citizen themselves. It’s nice to see people like Philly’s Chief Cultural officer Gary Steuer reminding people that even though he’s a city official, he’s a citizen too. That’s an attitude I can get behind.

While the Flying Kite article seems to paint “Civic Fusion” in a light where the focus is “tools” and “the internet”, I think that this sort of relationship and interaction between citizens is ultimately the foundation for a construct that those “tools” and “the internet” will thrive in.

I’m not entirely sure what the end result should be, what it looks like, or if that was even part of the “plan” for the Code for America model to assist in unearthing.

But it doesn’t matter. I’m really glad its happening in Philadelphia.

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We Work In Philly – 600 members later

It’s been 20 days since Linus and I launched WeWorkInPhilly.

With only a couple of blog mentions (thanks TechnicallyPhilly and Geekadelphia) and nothing but word of mouth around the city, the site has racked up:

  • 600 members
  • 172 companies
  • 39 groups
  • 41 products/projects
  • 38 resources

Nice.

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WeWorkInPhilly Stats – First 5 Days

Late on Wednesday night, Linus Graybill and I launched a fun little project that I’d been scheming for nearly a year, but really only recently roped somebody in with the chops and gumption to work with me to get it running.

weWorkInPhilly is a community edited guide to the People, Companies, Groups, Projects, Products, and Resources that make up the creative, technology, and business community in Philadelphia.

More on what we’re doing and why will come soon, but the last 5 days have been a bit of a whirlwind as our wiki-style directory came together with contributions from all across the city.

As of tonight, I wanted to report on some stats from the last 120 hours:

  • 425 people have logged into the site, 404 of them have created public profiles
  • 114 company profiles have been created, and 153 person->employer relationships
  • 28 interest group profiles have been created with 177 person->group membership relationships
  • 33 project & product profiles have been created
  • 28 resources have been added in 8 categories, including blogs, creative technology, events, government, research & cultural, and socialization
  • Of 4000 unique visitors, 1700 of them came back at least once in the first 5 days (42% return rate)
  • Over 30,000 pageviews served
  • An average of 8 pages are viewed per session
  • An average of 5 minutes and 45 seconds are spent per session
  • 15.5 days of aggregate time has been spent on site in only 5 days
  • Over 1000 outbound links were served from person, company, project, and group profile pages.
  • 2646 user generated content creation actions recorded (each create, update, and delete action performed on guide entries counts as a creation action)

All of this with ZERO coverage from press or blogs, 100% word of mouth discovery. I’ll keep these stats updated as that changes!

Many, many thanks go out to the first run of members of the site. Also, special thanks to my collaborator Linus for helping get a copy of the open source Rails app that powers the site, Citizenry, up and running, and for sharing a vision for the fun future of this website.

And of course, to Reid Beels, the lead developer of Citizenry, which was created to power their community guide in Portland, thank you for sharing the source and making this possible! We’ve got plans for making ours look uniquely “Philadelphia”, but now that we see how much people love the site we know it’ll be worth our time!

If you haven’t signed up and consider yourself a part of the creative, technology, and business community in Philadelphia – go ahead and join the gang at weWorkInPhilly today!

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What we can do about students leaving Philadelphia after graduation

Retention is a big problem everywhere, and here in Philadelphia it’s no exception.

Here’s a few patterns I hear talked about quite a bit.

  • “Students leave after graduation.”
  • “Talent leaves to work for better companies.”
  • “Companies leave for better talent.”
  • “Companies leave for easier access to funding.”

I’m going focus on the first one today.

“Students Leave After Graduation”

It’s easy to blame the universities. It’s easy to blame the companies. It’s easy to blame the government.

But it’s hard to make a change to the landscape that has an impact on something as big as over 50% of the students leaving after graduation. While the rate has improved in the last 8 years (down from over 70% in 2004), there’s still a lot of room for improvement.

I have the advantage of being someone who thinks about this problem, and still being relatively close to the age of a recent graduate. I have some insight into what they care about. And while “is there a good-paying job” is extremely important, not having to build out a network of friends, colleagues, and mentors after having spent 2-4+ years of university is just as much – if not slightly more – of a motivator.

So what if, instead of pointing fingers at the universities and the companies and the government, we built between them. What if, before students graduated, we guided them out of their classrooms and into the city, encouraging them to complete their academic work outside of the walls of the academic institution.

In speaking with students and academic leadership alike about Indy Hall, the story that seems to resonate the most with them is thinking of Indy Hall as a library. A place where you can go and research, do work, find inspiration, hustle, and collaborate. The only difference is that the knowledge isn’t being stored in shelves full of books, but instead, in the brains of people working in the careers that students aspire to have for themselves.

Among the problems with college internships that I’ve seen is that is it’s viewed as a transaction between a student and a company. It’s impersonal. People don’t have loyalty to a company like they have loyalty to a person who’s shown them attention.

If we can create a more organic mentorship path to the exceptional local professionals in Philadelphia – not companies, but the individuals – for students before they graduate, we’ll keep more students after graduation. Good mentors will help them interact not just in the professional capacity, but help them experience Philadelphia as a whole. The relationships can self-select based on interest, rather than “opportunity”.

Building a relationship with a mentor before the transaction of them being your employer can be wildly empowering.

And of course, a good mentor is going to help guide and prepare their young Skywalker to be able to find their path to post-graduate success – however they define it for themselves, in terms of joining a company, or going out on their own.

There’s a secondary effect of approaching things this way: students on this mentorship path will become a part of the effort to retain their friends, as well as inspire under/upper-classmen (and women) around them.

We’ve already seen the positive results of a process like this at Indy Hall, both in terms of our members, but also our interns and office managers.

The ripple effects of this approach helps ensure that the initial effort is sustainable, and is likely to take on a life of its own.

It’s also independent of “political” agendas – if we abstract away companies and their motives by focusing on the individuals and THEIR motives, the relationships are natural and human.

We avoid it being about someone being self-employed, starting a company, or getting a job.

Instead, I want to put the focus is on bringing people who could love Philadelphia together with people who already do.

Over the next year, we’re going to prototype this interaction at Indy Hall via a program based on these principals called “Indy Study Hall”. Students will be able to use Indy Hall as a home-base for “getting work done”, just like our members do. Some adjustments will be made to the experience to make it more conducive to students’ lifestyles, but we’ll also be baking in the opportunities for interaction with members who have the interest in becoming a mentor.

We’ve already proven that our “trusted relationships before transaction” works. And we know that it’s not so unique as to be an anomaly. Now we just need to get this practice it in the hands of students before the business world has an opportunity to teach them the bad-habit alternative.

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